Effective Date: January 2025
We may update these terms from time to time. We will notify you via email of any material changes made to this Privacy Policy. Minor updates will not be individually communicated, and it is your responsibility to periodically review this policy for any changes. Your continued use of our website constitutes your acceptance of any revisions to this policy.

Privacy Policy
AlignedCare Advocacy LLC (“we,” “us,” “our,” “Advocate”) is committed to protecting your privacy. This Privacy Policy applies to and explains how we collect, use, and safeguard your personal information, and outlines your rights and choices. By accessing or using our website, services, or resources, you agree to this policy. If you do not agree, please refrain from using our services. . If you do not agree, please refrain from using our services. This policy applies solely to AlignedCare Advocacy and not to any third-party websites or services linked from our site.
This policy applies solely to AlignedCare Advocacy and not to any third-party websites or services linked from our site.
AlignedCare Advocacy LLC also affirms that all Information you (“Client”) share with AlignedCare Advocacy, LLC is confidential. AlignedCare Advocacy respects your privacy and will only request access to information that is relevant to the advocacy work. Appropriate measures are in place physically and electronically to protect your confidential information. All interactions between Client and Advocate are confidential, except for those persons specifically identified, and in compliance with Advocate’s legal obligations under state and federal law. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. The above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
Please be aware that AlignedCare Advocacy LLC is not a HIPAA-covered entity. While we maintain strict confidentiality regarding your information, our services do not fall under HIPAA protections. We take the privacy and confidentiality of your personal information seriously and adhere to privacy laws applicable to our business.

1. Information We Collect
We collect the following types of information:
a. Personal Information
Information that identifies you as an individual, such as:
Name, email address, phone number, and mailing address.
Payment details (e.g., credit card information for transactions).
Any information you voluntarily provide when signing up, making purchases, contacting us, or “opting-in” to receive a free resource or subscribing to our list or newsletter.
Comments, images, or videos you make or share on our blogs, social media pages, or any other online forum currently available, or made available in the future.
Communication data you provide via email, social media messaging or posts, or text messages.
b. Non-Personal Information
Data that does not directly identify you, such as:
IP address, browser type, and device information.
Website usage patterns and interaction data (e.g., pages visited, time spent).

2. How We Collect Information
We collect information in the following ways:
Directly from You: When you fill out forms, upload documents, make purchases, sign up for emails, or otherwise provide information to us. This includes when you “opt-in” to receive a free resource, subscribe to our list or newsletter, or contact us via our website.
Automatically: Using cookies and tracking technologies to monitor website usage, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, in order to obtain statistical data, improve our website and offerings, and ensure you receive information relevant to you.
From Third Parties: Such as payment processors, advertising networks, Google, social media platforms, search engines, PayPal, Stripe, and other third-party payment processing companies.

3. How We Use Your Information
We use your information to:
Deliver and improve our services.
Process transactions and send confirmations.
Respond to your inquiries and provide customer support.
Send updates, promotions, or relevant resources (with your consent).
Conduct analytics and monitor website performance.
Send you targeted social media advertisements, additional communications, or marketing materials based upon the information you have indicated you are interested in, or upload your information into our social media account to create look-alike audiences.
Send necessary updates to our products or services you have purchased or to keep you informed of any necessary information relating to our products or services.
Diagnose technical problems with servers or our website and to determine which portions of our website receive the most traffic to understand which content is the most useful to our visitors. Your IP address will not personally identify you and may be used for such limited purposes as outlined above, to improve user experience.

4. Sharing Your Information
We value your privacy and never sell your personal information. However, we may share your data with:
Service Providers: To help us operate (e.g., payment processors, email providers, those who are providing technical support for our website, or those who are members of our team, including legal and accounting). We may use third-party data processors to take and complete payment, and we will not retain nor have access to your payment information.
Legal Authorities: If required by law or to protect rights, safety, or property.
Business Transfers: If our company is merged, acquired, or sold, your data may be transferred as part of the assets.
Joint Venture Partners or Affiliate Marketers: We may share your information with joint venture partners or affiliate marketers to offer you products or services we believe may be of interest to you. We will only do so if we believe their offerings align with your interests and our values.
Other Companies or People: Other than what is required to complete a purchase or request you have made, unless required to do so by law or any other governmental requirements.
You may post and/or share information through our Facebook Community Group. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING THE FACEBOOK COMMUNITY GROUP. Use of the Facebook Community Group is governed by Facebook’s Privacy Policy. All such information is public information and may be seen, collected, or used by any user of our Facebook Community Group. Please avoid posting personal medical details in public forums such as our Facebook Community Group.

5. Cookies and Tracking Technologies
We use cookies, which are small data files comprised of text and numbers that assign your device a unique identifier, to:
Remember your preferences and enhance your experience.
Analyze website traffic and performance.
Deliver targeted advertising on other platforms like Facebook.
Control the display of advertisements on the site, and personalize products and functionalities to your needs.
We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of our website may not work properly or at all.
Please note that our website does not currently respond to Do Not Track signals sent by your browser. We are continually evaluating new technologies and may implement this feature in the future. In the meantime, you can manage your cookie preferences through your browser settings as described above.
For detailed opt-out options, visit:
Google Analytics Opt-Out
Network Advertising Initiative
If you wish to have more details on cookies, visit All About Cookies, a site that will give you comprehensive information on cookies and similar technologies, using this link: www.allaboutcookies.org.
If you wish to block the use of cookies, we recommend visiting All About Cookies (www.allaboutcookies.org) to find information on cookie management for your specific browser. If you choose to block our use of cookies, you may not be able to access a part or all of our Website and may experience limited functionality with the available features.

6. Your Rights and Choices
You have the following rights:
Access and Correction: You can request access to or correction of your personal information by contacting us.
Opt-Out of Marketing Communications: Unsubscribe from promotional emails by clicking the link in our emails or contacting us directly. To ensure compliance with the CAN-SPAM Act, all emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.
Data Deletion: Request deletion of your data unless we need it for legal or operational purposes.
Opt-Out of Targeted Advertising: You can opt-out of targeted advertising by adjusting your cookie settings or using the opt-out links provided above.
GDPR and CCPA Rights (if applicable):
Request data portability.
Withdraw consent for data processing. You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted, or by simply unsubscribing from our email list.
Limit the use of sensitive personal information.

7. Data Security
We use industry-standard measures to protect your information, including encryption and secure servers. We utilize a Secure Sockets Layer (SSL) on our website to assist in the secure transfer of information; however, it can never be guaranteed. Should we become aware that a data breach has occurred, we will timely notify the necessary parties with as much information as we have available.
While our team does their best to protect the information we collect and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to your information without our consent. Should our website be tampered with, you understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to the use of such information by such an unauthorized party.
We have determined it is not required to appoint a Data Protection Officer, as our core activities do not consist of processing operations that require regular and systematic monitoring of data subjects, nor do we process sensitive categories of data on a large scale.

8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. Parents can contact us to review or delete their child’s data.

9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Lawful Grounds for Processing
In order to ensure compliance with the European Union’s General Data Protection Regulation (“GDPR”), we confirm we have lawful grounds for processing the information we collect from you. If you provide your personal information via our “contact us” page or send us any other form of electronic communication, we will process your data based upon our legitimate interest to respond to user or customer inquiries. If you elect to receive communication from us by “opting in” and provide us with your name and email address in exchange for a free resource or training, or if you purchase anything from us, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services. We may also give you the option to be added to our email list, to receive our newsletter, information about our products and services, and other information we believe may be of interest to you based upon your decision to opt-in to one or more of our free resources, and will obtain your consent to do so. You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted, or by simply unsubscribing from our email list. We do not collect any sensitive data, nor any information regarding criminal offenses or convictions.

11. Data Retention
We will retain the minimum amount of Personal Information required, including name, email address, and behavior tracking, as long as you elect to remain on our mailing list. We will retain any additional Personal Information as long as it is needed to fulfill the purpose for which it was initially collected, such as completing a purchase. In most cases, this data will be retained for up to 7 years to comply with legal and accounting requirements. We will also retain and use collected information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. Contact Us
If you have questions or concerns about this policy or wish to exercise your rights, please contact us:
Kelly Carter
Phone: 262-842-5446
Email: [email protected]